Đánh giá

8,6
Điểm đánh giá

Chi tiết điểm

Sự sạch sẽ
8,6
Sự thoải mái
8,3
Vị trí chỗ nghỉ
8,9
Tiện nghi
8,5
Nhân viên
8,8
Giá trị
8,2

Đánh giá

    Nicolas
    ch

    Điểm đánh giá

    10
    ngày 16 Tháng 5 năm 2018

    Beautiful!

    Awesome pool with an incredible view! Very friendly staff, super helpfull!
    pl

    Điểm đánh giá

    10
    ngày 12 Tháng 5 năm 2018

    Highly recommended together with Pyi Sone restaurant next to the hotel

    I ordered a wild mushroom soup and a pizza. Eatable but do not expect good Italian food in the middle of a rural Burma ;)
    Very good 4 star hotel on a global level. Great location between the Old Bagan and Nayug U with all major temples within a walking distance. The staff was very helpful and arranged for me a JJ Express bus pickup directly from the hotel (without any additional costs). Great 2 pools. Good breakfast and good coffee. The hotel has its own restaurant but there is a good restaurant next to the hotel called Pyi Sone with charming staff giving me complementary sweets to every meal. Few ATMs, one at the hotel. I was departing in the evening and I was allowed to use the pool area as well as a bathroom with shower after my checkout. 2 complimentary bottles of water per day and free toiletries. Happy hours in the hotel bar (buy 1 get 2). To be recommended.
    Ils
    be

    Điểm đánh giá

    9,2
    ngày 7 Tháng 5 năm 2018

    Beautiful resort in the middle of the temples

    I had a massage which was absolutely amazing but the following pedicure was not worth the 25$ at all.
    Beautiful resort. Very friendly and helpful staff. Amazing pool. Quiet environment in the middle of the most known temples of Bagan.
    Hoa Lam
    sg

    Điểm đánh giá

    9,2
    ngày 3 Tháng 5 năm 2018

    Great hotel with amazing staff. Would stay there again.

    The AC in our room did break down on the last evening. They were happy to help us change to another room.
    The staff was very accommodating by allowing us check in super early and doing a late check-out. The pool is also very nice. Breakfast was quite extensive.
    Petr
    ru

    Điểm đánh giá

    8,8
    ngày 3 Tháng 5 năm 2018
    Không có bình luận nào cho đánh giá này.
    Paulo Salgado
    br

    Điểm đánh giá

    10
    ngày 1 Tháng 5 năm 2018

    Excelente hotel, excelent city.

    I really like everything, specially the staff, burma people are so nice and polite. Thank you for all.
    Randi
    nz

    Điểm đánh giá

    8,3
    ngày 29 Tháng 4 năm 2018

    A beautiful hotel and a great staff....just a little problem with the a/c.

    Overall, the hotel is lovely, but some of the lower-priced rooms available on booking.com are quite basic and a bit run down. (There are two superior levels of accommodation, but the cost is higher). I stayed for three nights, but asked to move rooms after the first night because the air conditioner didn't work very well. (I had it set at 18C, but the room only got down to 30C). Sadly the a/c in the second room wasn't much better. :-(
    The hotel grounds are gorgeous and impeccably kept. The TWO pools are lovely, and I especially liked that they had food and beverage service poolside! The spa is nice and well-priced for a hotel spa. Breakfast is varied and delicious. But the best part about Hotel Umbra is the staff....everyone; the front desk people, the bellmen, the waiters, the cleaners and the gardeners are all friendly and go above and beyond.
    Rebecca
    gb

    Điểm đánh giá

    9,6
    ngày 12 Tháng 4 năm 2018

    A beautiful hotel for a stay in bagan

    Slightly damp/drain smell in bathroom No local shop
    Temple in the back garden, beautiful garden and big pool! Helpful staff organised bikes, buses and balloon ride A couple of more local restaurants next door When we hadn’t gone to breakfast because we thought it was over they called us to check if we wanted it!! (Amazing service)
    Tauana
    cn

    Điểm đánh giá

    8,8
    ngày 10 Tháng 4 năm 2018

    Very good location. They offer e-bike (8000 per day), which was very convenient.

    The pool area is very beautiful and absolutely necessary after a busy morning temple hopping. Breakfast ok. The location is probably the best part of this hotel, you can easily reach all the main attractions by e-bike. They do offer e-bikes for 8.000kyats a day.
    AltheaChan
    hk

    Điểm đánh giá

    7,9
    ngày 8 Tháng 4 năm 2018

    An acceptable resort hotel

    The water for shower is not quite strong.
    It is a resort hotel, so higher price on food and service are expected. The staff are helpful and it is convenient to go to the old city of Bagan from the hotel. There are also motorbikes for hotel guests to lend free of charge.
    Elizabeth
    hk

    Điểm đánh giá

    8,8
    ngày 8 Tháng 4 năm 2018

    Very pleasant oasis in Myanmar. Could happily stay there for an extensive stay.

    ATMs didn't accept debit only visa cards. Fair amount of noise at night.
    Location around pool excellent. General ambiance and peacefulness was very high (low season). Good breakfast choices in pleasant outside setting. Spa OK.
    naomi
    au

    Điểm đánh giá

    8,8
    ngày 1 Tháng 4 năm 2018
    Unfortunately the room was a little tired and could do with a freshen up. Bathroom had been recently renovated and was lovely.
    The hotel breakfast, pool, staff, foot massage at the spa and ambience was well above expectation.
    Stef
    ca

    Điểm đánh giá

    5,0
    ngày 31 Tháng 3 năm 2018

    Not what we hoped for

    • We originally booked a standard room, but after checking in we saw that our door didn’t fully shut, and left a gaping hole for mosquitos to enter during the night (there was no mosquito net for the bed). So we moved to a deluxe room, which is basically the same as a standard room but has a door that fully closes - we ourselves paid the extra 25 USD for this basic necessity (this hotel was the worst value for money we spent here in Asia so far) • Weak air conditioning - we were very hot during the night • We rented ebikes to go around town and on the two days we used them we were charged different fees depending on who was at the front desk (8000 ky VS 12000 ky for a full day - we felt a bit scammed by this). We were also given different time requirements on when we had to return the bikes, which caused a lot of confusion and some extra charges. On one day we were given a “fully charged bike” just to have it run out of battery after 45 minutes. It took us almost an hour to get back to the hotel since we pushed the bike and we weren’t given additional time to compensate for this loss nor an apology from the staff. • Only the most expensive rooms have closed separate showers, otherwise with all of the other rooms you seem to have to live with a flooded bathroom after you take your first shower. We think this is acceptable for other hotels, but not what you expect from a 4-star. • Unfortunately we believe that this hotel offers poor value for money. From lesser-starred hotels in Myanmar we received better hospitality and comfort compared to Umbra.
    • Perfect location • Clean bedroom • Some of the staff are really sweet and helpful! Thank you so much!
    Masai
    my

    Điểm đánh giá

    8,3
    ngày 31 Tháng 3 năm 2018
    Không có bình luận nào cho đánh giá này.
    Graeme
    gb

    Điểm đánh giá

    6,7
    ngày 28 Tháng 3 năm 2018

    Very misled by booking.com, thanks to the staff we resolved our bedroom issue

    This is definitely NOT a 4* hotel, nor do they say that they are at reception. The standard room we booked was barely 2* and we had to upgrade. It had no wardrobe, safe, headboards, bedside light... The deluxe was nearly twice as big but still 3*. Those opting for the grand deluxe probably see a 4* spec, with half of them enjoying the special view of the nearby stupa. If you enjoy having your breakfast adjacent to a car park with tour buses’ engines emitting fumes, then you will enjoy the average breakfast served on the terrace. The reception area is extremely hot and it was unbearable waiting for transport, including early evening. There is no area with air conditioning or ceiling fans, other than bedrooms, for guests. WiFi was poor. It dropped out. It stopped working every we stopped using it for a few minutes and we had to log in again, using the codes printed on tiny pieces of paper, which were easy to lose and only lasted 2 days.
    The location was good for seeing all that Bagan has to offer. The reception staff were efficient and helpful. All other staff were most welcoming, polite and friendly The 20 ? metre pool was delightful, set amid well manicured grounds. We enjoyed the cultural evening and the evening menu was delicious.
    Dawid
    pl

    Điểm đánh giá

    7,1
    ngày 27 Tháng 3 năm 2018
    Không có bình luận nào cho đánh giá này.
    Uma
    th

    Điểm đánh giá

    7,1
    ngày 24 Tháng 3 năm 2018
    The room on the side seems old compared to the ones by the pool
    The pool
    Tavish
    us

    Điểm đánh giá

    9,2
    ngày 22 Tháng 3 năm 2018

    A taste of luxury in the heart of Bagan with a pool to write home about

    For having a gorgeous bathroom with a rain shower, we never could get truly hot water. No matter how hard we tried. Make sure to mention to the desk to see what they can do.
    Ok, so we opted for the deluxe room because we wanted a bit of luxury and, for the most part, Umbra did not disappoint. It's not the cheapest place, but the perks are worth it. First off, the room is immaculately designed. It was spacious and stylish and the bed is to die for. Our balcony overlooked the pool, which was a nice thing to wake up to and never really crowded. The pool, itself, is massive and gorgeous; truly a pleasure to float around or do laps. The grounds are also exquisite, just lovely to look at and soak in. The staff was very helpful as well and we were a bit of a headache, but they assisted us in flight booking and getting a moto whenever we needed. The breakfast buffet is also top-notch and held on the deck under the bouganvillea and the food at the hotel is good too, if a bit on the expensive side.
    Thu Ho
    vn

    Điểm đánh giá

    6,7
    ngày 22 Tháng 3 năm 2018
    Không có bình luận nào cho đánh giá này.
    Martin Sobotka
    cz

    Điểm đánh giá

    6,7
    ngày 20 Tháng 3 năm 2018
    Stadard room get only 2* rating
    Breakfasr, pool
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